We do our absolute best to make sure we can meet all the healthcare needs of our Veterans, but sometimes there is a specific service we can't provide and we have to send one of our Veterans out into the community to get their care.  But how exactly does that system work?  What's the deciding factor on what Veterans can get what care in the community, and when?  That's where our Community Care teams come in.

On this episode of The 9 Line, we speak with Samantha Matthews, Shavonne Martin and Dr. Monica Rawlinson-Maynor about our Community Care program, what Veterans are eligible to be seen out in the community, and some of the work that it takes to coordinate care with outside providers.