In this episode, Sean sits down with <a href="https://www.linkedin.com/in/terriwada/" rel="nofollow">Terri Wada</a>, President of <a href="https://collabocreative.com/" rel="nofollow">Collabo Creative</a>, a Service Design company that partners with service-conscious organizations desiring to create exemplary customer experiences and grow customer loyalty. They dive into what is Design Thinking. They go deeper into design thinking steps and practical examples.

More About Terri. <a href="https://www.linkedin.com/in/terriwada/" rel="nofollow">https://www.linkedin.com/in/terriwada/</a>

In this episode, Sean sits down with Terri Wada, President of Collabo Creative, a Service Design company that partners with service-conscious organizations desiring to create exemplary customer experiences and grow customer loyalty. They dive into what is Design Thinking. They go deeper into design thinking steps and practical examples. More About Terri. https://www.linkedin.com/in/terriwada/

In this episode, Sean sits down with <a href="https://www.linkedin.com/in/terriwada/" rel="noopener noreferrer">Terri Wada</a>, President of <a href="https://collabocreative.com/" rel="noopener noreferrer">Collabo Creative</a>, a Service Design company that partners with service-conscious organizations desiring to create exemplary customer experiences and grow customer loyalty. They dive into what is Design Thinking. They go deeper into design thinking steps and practical examples.

More About Terri. <a href="https://www.linkedin.com/in/terriwada/" rel="noopener noreferrer">https://www.linkedin.com/in/terriwada/</a>

Episode 52: Small Actions Make Big Impact Using Design Thinking

Converge Coffee connects you with business experts who have succeeded by constantly pivoting and staying motivated from lessons they learned. You get each speaker's actionable insights and feel their passion like you were sitting right across the coffee table. 
This podcast is about building a strong customer experience (CX) community. Each episode will be packed with information at your fingertips. Think of this podcast as talking to the speaker right across the table and walk away with content to actually use. No more list posts because most people struggle with implementation. This is about proving CX through small, simple actionable ideas that make huge impacts.
We dive deeper in the 4 go to market (GTM) success cores to achieve and prove customer experience: Messaging, Design, Tech, and Experience. These 4 essentials don't only apply to marketing. Guests have marketing, sales, customer experience, revops, recruiting, data, and product backgrounds. Today, each business function grows either through customers or employees converging back to those 4 success cores.

Business

Entrepreneurship

Marketing

Converge Coffee connects you with business experts who have succeeded by constantly pivoting and staying motivated from lessons they learned. You get each speaker's actionable insights and feel their passion like you were sitting right across the coffee table. This podcast is about building a strong customer experience (CX) community. Each episode will be packed with information at your fingertips. Think of this podcast as talking to the speaker right across the table and walk away with content to actually use. No more list posts because most people struggle with implementation. This is about proving CX through small, simple actionable ideas that make huge impacts. We dive deeper in the 4 go to market (GTM) success cores to achieve and prove customer experience: Messaging, Design, Tech, and Experience. These 4 essentials don't only apply to marketing. Guests have marketing, sales, customer experience, revops, recruiting, data, and product backgrounds. Today, each business function grows either through customers or employees converging back to those 4 success cores.

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Episode 52: Small Actions Make Big Impact Using Design Thinking

Episode 52: Small Actions Make Big Impact Using Design Thinking