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Episode 53 - Alex Sambvani (Slang.ai)
Alex Sambvani is the CEO and co-founder of Slang.ai, a voice AI platform helping restaurants handle phone-based customer interactions more effectively. Before founding Slang in 2019, Alex worked worked on the data science team at Spotify, which fueled his interest in applying machine learning to solve problems for small businesses.
In this episode:
- Lessons from Spotify on building scalable AI solutions for real-world problems
- Why voice AI is ripe for disruption in the restaurant industry
- Slang.aiโs journey in narrowing its use case and defining an ideal customer profile
- How founders learn pricing on the fly and why pricing and sales should be taught in school
- Balancing market adoption with pricing experimentation
- Strategic decisions behind Slang.aiโs current $399/month pricing model
- Preparing for the complexities of multi-product pricing, including bundling and unbundling
๐ง๐ต๐ฟ๐ฒ๐ฒ ๐ฃ๐ฟ๐ถ๐ฐ๐ถ๐ป๐ด ๐ง๐ฎ๐ธ๐ฒ๐ฎ๐๐ฎ๐๐:
Start Small, Iterate Based on Data โ "Early-stage pricing is exploratory. Start low to validate demand and refine based on willingness to pay and ROI conversations."
Know What Youโre Optimizing For โ "Pricing is about trade-offs. Be clear whether youโre optimizing for market share, profit, or another metric, and design your pricing accordingly."
Prepare for Multi-Product Complexity โ "As Slang.ai evolves, Alex recognizes that bundling, unbundling, and addressing legacy plans will be critical challenges as the company scales."
Chapters:
00:00 Introduction and Background
06:02 From Spotify to Entrepreneurship: Why Voice AI?
14:18 Customer Conversations and Narrowing the Use Case
21:45 Designing Simple and Scalable AI Solutions
30:29 Early Pricing Experiments: Finding Willingness to Pay
37:12 Why Pricing and Sales Should Be Taught in School
39:15 Learning Pricing on the Fly as a Founder
42:25 Optimizing for Adoption vs. Revenue in Pricing Decisions
44:40 Future Vision: Preparing for Multi-Product Pricing and Complexity
#pricingstrategy #b2bsaas #ai #entrepreneurship #b2bgrowth
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By SchematicAlex Sambvani is the CEO and co-founder of Slang.ai, a voice AI platform helping restaurants handle phone-based customer interactions more effectively. Before founding Slang in 2019, Alex worked worked on the data science team at Spotify, which fueled his interest in applying machine learning to solve problems for small businesses.
In this episode:
- Lessons from Spotify on building scalable AI solutions for real-world problems
- Why voice AI is ripe for disruption in the restaurant industry
- Slang.aiโs journey in narrowing its use case and defining an ideal customer profile
- How founders learn pricing on the fly and why pricing and sales should be taught in school
- Balancing market adoption with pricing experimentation
- Strategic decisions behind Slang.aiโs current $399/month pricing model
- Preparing for the complexities of multi-product pricing, including bundling and unbundling
๐ง๐ต๐ฟ๐ฒ๐ฒ ๐ฃ๐ฟ๐ถ๐ฐ๐ถ๐ป๐ด ๐ง๐ฎ๐ธ๐ฒ๐ฎ๐๐ฎ๐๐:
Start Small, Iterate Based on Data โ "Early-stage pricing is exploratory. Start low to validate demand and refine based on willingness to pay and ROI conversations."
Know What Youโre Optimizing For โ "Pricing is about trade-offs. Be clear whether youโre optimizing for market share, profit, or another metric, and design your pricing accordingly."
Prepare for Multi-Product Complexity โ "As Slang.ai evolves, Alex recognizes that bundling, unbundling, and addressing legacy plans will be critical challenges as the company scales."
Chapters:
00:00 Introduction and Background
06:02 From Spotify to Entrepreneurship: Why Voice AI?
14:18 Customer Conversations and Narrowing the Use Case
21:45 Designing Simple and Scalable AI Solutions
30:29 Early Pricing Experiments: Finding Willingness to Pay
37:12 Why Pricing and Sales Should Be Taught in School
39:15 Learning Pricing on the Fly as a Founder
42:25 Optimizing for Adoption vs. Revenue in Pricing Decisions
44:40 Future Vision: Preparing for Multi-Product Pricing and Complexity
#pricingstrategy #b2bsaas #ai #entrepreneurship #b2bgrowth