In business we crave the ability to quantify everything, from our sales targets to the number of toner cartridges we use.  Why shouldn’t our people be the same?  

The ability to rank our employees in a given context and to assign performance-related perks (or not) has been the bread and butter of the average HR department for decades.  Where would General Electric and Jack Welch be without them?

In this episode, Mark Smith & Helen Frewin discuss the challenges and downsides to using rating scales.  Given that many of us still need to use rating scales, we give practical tips on how to make the best of them.

As always, you can find loads of free resources on our website or Pay as You Go tutorials in our online store:

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