In this episode, product manager David Thigpen talks about the new Service Owner Workspace application. This app helps service owners by aggregating service data from across the platform and providing analytics to help monitor and evaluate service trends and performance. This episode covers:

Service Owner Workspace and Service Portfolio Management

What does Service Owner Workspace do?

Metrics on performance and trends

Spend estimates and change impacts

Integration with other ITSM apps

Getting started

What’s in store in future releases?

For more information, see:

Product documentation: Service Owner Workspace premium experience

Community topic page: Service Portfolio Management

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