Dan McCune, Deputy Chief Information Officer at U.S. Department of Veterans Affairs joins Carolyn and Mark to discuss the transformative work happening at the VA. With millions of end users, Dan explains how his dedicated teams are working to make the VA better, faster, and safer for our veterans.

Episode Table of Contents

• [0:29] The Place to Go for Veterans Affairs
• [7:51] Veterans Affairs Approach Towards Modernization
• [14:53] The Forcing Function of Veterans Affairs
• [21:48] Veterans Affairs Makes Things Easy for Veterans
• [31:29] How AI Can Improve Veterans Affairs Services
• [40:44] The Next Big Leap in Technology

Episode Links and Resources

• Daniel McCune
• VA
• Competing in the age of AI
• Innovator’s Dilemma
• Atomic Habits
• The Power of full engagement
• Axis of Awesome