For this episode, I spoke with Richard Calderon (@rcatx), a Modern Work Customer Success Manager at Microsoft, on the role of a Customer Success Manager, and the importance of having a long-term strategy to nurture and grow collaboration within an organization.

You can find more information on my guest on my blog at www.buckleyplanet.com/2022/07/collabtalk-podcast-episode-54-with-richard-calderon.html