Raghu Ram Bongula, Chief Technology Officer at ConnectWise joins us to share his leadership journey and provide a glimpse of his work with AI and Hyperautomation within the MSP space. ConnectWise is an industry leading IT software, services, resources, and community for the tech sector. 

Some of the highlights include:

His approach to meeting the growing needs of the MSP community.

Start with knowing your audience, identify the problem you want to solve and then work backwards while accepting feedback.

Fast fail approach to develop and release better products.

Stages in Development include: Prescriptive, Predictive and Descriptive

ConnectWise Sidekick, an AI assisted tool for managed service providers, designed to enhance efficiency and ingenuity.

To learn more about Raghu and the exciting work they are doing at ConnectWise, visit connectwise.com/ and connectwise.com/blog for articles, resources and new tech insights.