On this episode (sponsored by Kingswaysoft and AlexaCRM) we are joined by Tabetha Sheaver, CRM practice director at Cloud Nine Solutions, to talk about the psychology of system change, such as when implementing Dynamics 365.What does it have to do with grief and death?

• Change management
• "Start With The Why" by Simon Sinek
• Fear of change
• Kubler-Ross change curve
• What does grief have to do with transitions in systems and user adoption?
• "What's in it for me?"

This episode is a production of Dynamic Podcasts LLC. Subscribe to the  CRM Audio network of podcasts on Apple Podcasts.