Episode 55 - Using Empathy and Logic to Redefine Leadership with Angela Baade

Welcome back to another episode! This time, I'm pleased to introduce you to Angela Baade as she shares her wisdom on how empathy and leadership can transform the staffing industry. Angela brings to light the importance of investing in underperforms who are willing to learn and grow, highlighting resilience and adaptability as key to weathering market fluctuations. Angela has a very nuanced understanding of supporting team members through industry shifts, especially those who are new to these dynamics.

We address the frustrations around how fear and uncertainty are reshaping strategies and candidate decisions, leading to a more challenging recruiting environment. We emphasize the critical need for clear communication and consistent expectations to effectively navigate these issues, with an acknowledgment of how candidates are increasingly reconsidering offers amidst these uncertainties. We also discuss strategies to align individual performance with company goals while maintaining financial viability, stressing that empathy is a focus, we must consider the cost of accountability.

Key Moments:

• Who underperformers are and why we choose to retain them.

• Even when things are looking sad and bleak, you must find the wins to celebrate.

• The numbers will tell you everything. Learn to read and understand them.

• How to move forward when goals aren't being met and empathy has been given.

Favorite Quote:

"Leadership with empathy involves recognizing the potential in underperforming employees and investing in their growth, as they might be the key to future success."

• Angela

Connect with Angela:

Angela Baade is a staffing and recruitment expert with over 15 years of experience. As an Executive Vice President at Gainor Staffing in NYC, she oversees operations, temporary staffing services, and recruitment. A Certified Staffing Professional, Angela's expertise lies in uniting teams, fostering career growth, and staying updated on industry best practices. Her passion for making a positive impact on lives and workplaces, coupled with her love for lifelong learning and career development, drives her dedication to the field. Angela is a member of the ASA Women in Leadership Council and is active with the New York Staffing Association.

LinkedIn: https://www.linkedin.com/in/angelabaade/

Email: [email protected]

Connect with Suky:

I'm Suky an adrenaline junkie who celebrates every single win. I believe we must celebrate and collect all our wins along the way as it fuels forward momentum to ensure we exceed our goals. When we fuel forward momentum, complacency simply can not settle in.

With over 25 years of experience working in the staffing industry, 16 of those working with global recruitment companies, I bring the knowledge and experience of working in 18 countries and successfully navigating through numerous "recession" cycles.

Companies often get so focused on the bottom line that they forget that we are in the "people business". For me, the magic happens when my clients recognize the best way to create a truly sustainable high-performance sales culture is to align both.

LinkedIn

Canadian Staffing Industry Summit

www.eliteglobalrecruiters.com

www.professionalselection.com