The Other Side of Sales

Episode 58: How to Call Someone Out


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The world is in a contentious climate currently. Ashleigh and Kasey offer their best advice on how to call someone out when you see them do or say something you feel is wrong.

SHOW NOTES

What Does This Mean?

-Calling someone out is when you see someone say or do something that you don’t feel is right, and you let them know.

-This episode is focused on relatively minor situations, not threatening, discriminatory, or harassing behavior.

Why Do It?

-It’s important to educate. Sometimes people say or do something that they don’t know is bad.

-The intent should be growth, not to make a person look or feel bad.

Publicly or Privately?

-Kasey has called out people both publicly and privately, and it has never been received well, being either blocked, ignored, or dismissed.

-Ashleigh has called out a few people privately to mostly positive responses. The downside of calling someone out privately is that much may not change

Negative Reactions

-Nothing would change if we all kept silent when we saw something we thought was wrong. Even if the person reacts negatively, it doesn’t mean they haven’t learned or grown.

SDRs

-Many of the people Kasey has called out publicly shame SDRs for bad emails. Be an advocate for SDRs because the job is already hard enough.

Conclusion

-If you’re going to call someone out online, understand what you’re walking into, and be ready for their reaction or lack thereof.

-Understand the dynamics of public versus private and make a decision accordingly.

-If you’re in a situation in which someone is threatening, discriminatory, or harassing, talk to Tara Furiani, who deals with this daily as an HR leader.

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The Other Side of SalesBy Ashleigh Early