The Trust Factor

Episode 58 - When Compassion Fades: Finding Wisdom in a Funeral Director's Callousness


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A chance encounter at a funeral home changed my perspective forever. Witnessing a funeral director press a grieving family about timelines and overtime charges while they waited for relatives traveling from New York left everyone stunned. This callous interaction—happening during one of life's most vulnerable moments—reveals a profound truth: becoming desensitized to people and situations is a silent relationship killer.

The funeral director had been performing his role for over twenty years. What struck me was how completely he'd lost touch with the emotional weight of his work. If someone working in an industry centered around grief and compassion could become this detached, what hope do we have in our everyday relationships? The people we see daily—spouses, children, parents, coworkers—deserve our full presence and sensitivity, yet familiarity makes it dangerously easy to take them for granted.

This pattern extends beyond human relationships to our spiritual connections and appreciation for life's blessings. I share a personal story about losing part of my thumb in a workplace accident—how the excruciating pain and permanent limitation taught me to value what I previously took for granted. Only after losing sensation and dexterity did I fully appreciate what I'd had all along. King Solomon's wisdom that "this too shall pass" applies to both our trials and our moments of inspiration. The key is recognizing fleeting moments of clarity and appreciation, then holding onto them as long as possible.

Don't wait until something—or someone—is gone to recognize its value. Join me as we explore how to remain present, sensitive, and grateful for what we have while we still have it. This deliberate appreciation not only enriches our experience but strengthens our most important relationships. Listen now and transform how you approach each day with those who matter most.

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The Trust FactorBy Jessy Revivo