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In this episode, we talk to Adam Posner, founder of the loyalty consultancy The Point of Loyalty.
We cover the value of loyalty programs beyond the obvious, when a brand shouldn't have a loyalty program and how a brand's body language can really affect the success of its program.
External resources:
Audio-Visual assets:
By Jen Clinehens, Rob Voase5
22 ratings
In this episode, we talk to Adam Posner, founder of the loyalty consultancy The Point of Loyalty.
We cover the value of loyalty programs beyond the obvious, when a brand shouldn't have a loyalty program and how a brand's body language can really affect the success of its program.
External resources:
Audio-Visual assets: