NSCDA’s Kathy McKee and Teresa Francis explore how blended learning is transforming professional training across Nova Scotia. Using the NSCDA’s award-nominated Case Management Training program as a model, they unpack how combining online autonomy, instructor support, and in-person engagement helps learners move from awareness → competence → confidence.

Hear how intentional design, adult learning principles, and practical application lead to lasting impact - with 97% of participants applying their learning within six weeks and supervisors reporting stronger case notes and more consistent service delivery.