Client Success Matters

Episode 6: Do you know what your client think about you?

Listen Later

I have the wonderful Remeny Armitage from Brilliant and Human on the show today.

Remeny has a passion for supporting businesses in understand what their clients and teams really think about them, with the goal of turning their clients into advocates.

We discuss:

  • Why agencies shy away from asking their clients what they think about them?
  • Benefit of using an outside organisation to conduct these calls
  • What to do with these insights once they have been collated
  • Biggest takeaways that you have learnt through interviewing clients

    • Follow me for more Client Services insights.

     

    ...more
    View all episodesView all episodes
    Download on the App Store
    Client Success MattersBy Jo Rogers