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In this episode, Steven Lyon shares his learnings from 20 years in the food service industry, having experience at both the USDA and at Chick-Fil-A. He speaks to the importance of improving the food service business model, and how Chick-fil-A has achieved operational excellence that others want to emulate through maintaining a safe, clean, and enjoyable experience for guests.
By Sani ProfessionalIn this episode, Steven Lyon shares his learnings from 20 years in the food service industry, having experience at both the USDA and at Chick-Fil-A. He speaks to the importance of improving the food service business model, and how Chick-fil-A has achieved operational excellence that others want to emulate through maintaining a safe, clean, and enjoyable experience for guests.