This podcast episode covers issues regarding client communication and transparency. As freelancers and consultants, we may be doing a lot of amazing work, but if we don’t tell our clients about it, they may just be seeing a big black hole. And that’s not good when invoice time comes around. How often do you communicate with your clients, and through what channels? Molly and Jason discuss keeping clients in the loop through a combination of weekly email status reports, time detail reports, and project narratives.