July 02, 2020

Episode 6 - Never Split The Difference Part 4

44 minutes

Here we go for our last session about the WSJ Bestsellers Never Split The Difference.

Today we finish off this incredible book by going over the following themes:

Human psyche is emotional and irrational in predictable, pattern filled ways

Control is in the hands of the listener, not the talker

Ask, Know, and Define HOW

Conflict is often the path to great deals

Uncover the powerful unknown unknowns with questions

From going through this book again from start to finish, the reoccurring theme here is its all about empathy and having those long conversations. Whether its in negotiations or whether you're having a conversation with your friend or loved one, its about listening and creating those connections so you can influence behavior if needed.

I hope you enjoyed the book as much as I did. Until next time!

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Also some Chris Voss content on YouTube I think you will enjoy:

https://www.youtube.com/watch?v=AVqdBeRP5GM - Car buying

https://www.youtube.com/watch?v=pd7tjnVYMzY

https://www.youtube.com/watch?v=PPfhZsAGsEI

https://www.youtube.com/watch?v=yPsvgmZlVuQ

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