SOCAP International: In the Know

Episode 6 – Shep Hyken, Shepard Presentations: Customer Service Excellence


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Learn more about Shep’s interesting professional background,
the importance of acquiring a customer-centric approach in your company and how
Shep intends to help attendees at our upcoming 2017
Symposium enhance their customer service skills.
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SOCAP International: In the KnowBy SOCAP International