Are you a good listener? Are you sure?

As a leader, a co-worker or a friend, the willingness to listen can be a difference maker in someone's daily experience or even in someone's life. But, the ability simultaneously to shut one's mouth and open one's ears is becoming a dying art.

Most people think they are good listeners. But, ask yourself a few questions:

1. Do you interrupt, even if to share an experience that you think might help?

2. Are you formulating a response before the person has finished speaking?

3. Have you looked at your watch or have your eyes glanced away from the person talking to you?

4. Are you demonstrating empathy and compassion non-verbally?

I hope you will give a take a few minutes with today's video and learn about how to engage in meaningful, non-competitive listening. It can be your leadership superpower.

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Michael S. Cohen is a partner in Duane Morris’ Employment, Labor, Benefits and Immigration Practice Group. He concentrates his practice in the areas of employment law training and counseling. Michael is a nationally-recognized thought leader on workplace culture and human resources issues. He has trained and counseled employers throughout the country and regularly conducts more than 200 trainings each year.

Michael Cohen (215) 979-1882

[email protected]

https://www.linkedin.com/in/michaelscohen12

https://www.duanemorris.com/attorneys/michaelscohen.html

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