Just weeks after establishing the company’s core values, Jamie and the team face their first major crisis. A critical system failure shuts down key features of the platform, leaving customers unable to use the product. As pressure rises and time runs out, the team must work together to diagnose the issue, restore the system, and prove that the company’s values are more than just words. In this episode, Jamie discovers that the true strength of a company is revealed not during success—but during moments when everything nearly falls apart.