In the first episode of 2025, Reese dives into the unique challenges of Q1 in the hotel industry, including low occupancy, limited revenue, and tough labor decisions. This solo episode offers practical strategies for navigating the slow season, from optimizing staffing plans and enhancing team training to finding creative revenue opportunities. Reese also emphasizes the importance of empathy and communication when managing labor challenges, reminding listeners that hospitality is always about people first. Whether you’re a seasoned leader or new to the industry, this episode will leave you with actionable insights to make Q1 a time of growth and preparation for the year ahead.