In this episode of the Placer County Probation Podcast, Officer William Alex shares how he got started in probation and what led him to this career, tying it back to his personal “why” of working with people and making a difference.

He then discusses Effective Practices in Community Supervision (EPICS) and how it applies to real client interactions. He explains how structured, intentionalconversations help reinforce positive behavior, address risk factors, and keep contacts focused and productive.

The episode highlights how EPICS aligns with his purpose, allowing him to build rapport while holding clients accountable. Overall, it shows how a clear “why,” paired with EPICS, supports meaningful behavior change and public safety.