In this episode (sponsored by AlexaCRM and Kingswaysoft) we have a special conversation with Jon Ferrara, the founder of Nimble. Nimble is a relationship management app that helps users build a golden rolodex of contacts from various sources, like Facebook, O365, and Twitter. Jon gives us a preview of how Nimble and Dynamics 365 will soon work together. Jon was also one of the founders of Goldmine, and he shares some interesting history of the CRM industry.