SOLABS QM Insights

Episode 62: Looking Back at 2023 with SOLABS' Executives


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SOLABS' executives join together to discuss their outlook for 2023. They walk listeners through their objectives at the start of the year and more.

 

Key Takeaways

00:51 Kevin explains what his focus was at the beginning of 2023 for the engineering department.

01:44 How many phases will be necessary for the implementation process of Kamban at SOLABS?

03:38 Ericka explains why the Client Success department’s main area of focus in 2023 was customer satisfaction.

04:58 The return of the User Group Meeting was a great success!

06:19 Martine, head of Product Quality Management presents her areas of focus in 2023.

08:10 Etienne shares his experience while obtaining our ISO certification.

08:55 Philippe, CEO of SOLABS explains what his areas of focus were at the beginning of 2023.

12:13 Etienne shares what he is most proud of for 2023.

...more
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SOLABS QM InsightsBy SOLABS, Ericka Moore, Philippe Gaudreau, Mandy Gervasio and Guests