When organizations face a crisis, there is often a tendency for leaders to behave rigidly and increase the level of control over processes. When the crisis involves rapidly changing external factors, much like the current pandemic, this lack of flexibility can do more harm than good.

In this episode of Cloudbusting, the team is joined by Rhys Smith, a Principal Consultant at the McChrystal Group. Rhys explains how keeping your teams engaged and enabling autonomy can be a far more effective method of maintaining and improving productivity.