ServiceNow Podcasts

Episode 64: Bringing your data together with CSDM

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In this episode, Portfolio Manager Mary Vanatta talks about the Common Service Data Model (CSDM), which brings all your data together across the entire platform to help your ServiceNow apps work together better, and enables enterprise-wide reporting. This episode covers:

  • What is CSDM?
  • A new way of operating
  • Implementing CSDM
  • Getting started

    • For more information, see:

    • Product documentation: Common Service Data Model
    • CSDM 4.0 White paper
    • Now Create: CSDM Getting Started Workshop
    • Now Create: CSDM Data Modeling Workbook
    • Now Create: CSDM Data Model Examples
    • Community article: 20 Steps to Align to CSDM

      • Your feedback helps us serve you better – please leave us a comment!

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