Jeffrey Gitomer is an international sales trainer, world-renowned keynote speaker and #1 best-selling author of 13 books, including the New York Times best sellers The Sales Bible, The Little Red Book of Selling, The Little Black Book of Connections, and the Little Gold Book of YES! Attitude. He helped create Outstand, the first CRM program that actually helps salespeople MAKE SALES and he developed The Gitomer Learning Academy — an interactive sales training and personal development platform that is designed to evaluate, educate, help you understand, and reinforce your learning.

What you'll learn about in this episode:

• Creating a reputation based on value
• Building your online platform presence
• A formula that leads up to trust
• Why you have to be easy to do business with, both online and offline
• What it really means when a customer says "I'm not interested"
• Why it's all about the questions that you ask and the credibility that you build
• How to create value attraction
• Why it's vital to keep up with the times to stay in business
• A lesson Jeffrey learned from one of his mentors on how hard work makes luck
• Why attitude and resilience are keys to determining your fate
• The importance of realizing that you cannot do everything
• Why you need to treat your employees better than you treat your customers

How best to connect with Jeffrey:

• Website: www.gitomer.com
• Facebook: www.facebook.com/JeffreyGitomer
• LinkedIn: www.linkedin.com/in/jeffreygitomer

Resources:

• Podcast: Sell or Die