by Dr. Jack G. Nestell | The ERP Organizational Change Journal Podcast

https://episodes.castos.com/5fc108e0462768-18027408/94f5f92a-db74-498d-be77-74a98f9defb5-Episode-68-David-Ogilvie.mp3

About this Episode

In this episode, we discuss ERP organizational change implementation with David Ogilvie, a colleague, and long-time practitioner. We dive into some valuable specifics of ERP success, ERP Implementation Project Management, the role of corporate culture, common challenges, learning & development (L&D), and more!

 

David Ogilvie –Director and Principal Consultant, David Ogilvie Consulting

FollowFollow

More About David

David’s expertise in Enterprise Resource Planning (ERP) systems and supply-chain management makes him one of the world’s leading business-improvement specialists.

He works with executives of both publicly listed and privately owned businesses to help them build strategic direction and apply technology to improve operational performance and profitability.

He has developed industry-leading intellectual property, including SureSelect™, a methodology for selecting the right products and software vendors for businesses; the ERP Success Formula™, a framework and methods for keeping digital transformation and technology projects successfully on track; and 4V Supply Chain Model™, a framework for building supply-chain resiliency into operations.

He is a published author, speaker, and consultant in high demand. 

Web | www.davidogilvie.com.au

https://www.davidogilvie.com.au/category/resources/ 

https://www.davidogilvie.com.au/category/blog/ 

Connect | [email protected]

Ph | +61 (0)438 787 759 

The Book | 14 Deadly Sins of ERP Implementation

Episode Mentions 

Book The 14 Deadly Sins of ERP Implementation

Denison Model of Organizational Culture

Blogs

Benefits of Conflict

11 Steps To Conducting an Effective ERP Vendor Due Diligence  

Selecting the right Software Vendor/Partner 

 Software Demonstrations

Episode Highlights Timeline 

03:17 What is your definition of ERP?

03:44 Suppose you are leading a kickoff meeting for an organization that is just starting an ERP implementation. How would you define and describe for them “success” in terms of an ERP organizational change?

04:44 How would you describe your general understanding of ERP implementation success rates in the field, based on your own work, anecdotal evidence of others, and your research?

05:52 From your experience implementing ERP, what would you say are the most critical aspects of ERP Implementation Project Management?

07:36 Why do you think many ERP projects fail to deliver on expectations? There have obviously been countless papers written highlighting all sorts of reasons for ERP failure.

08:54 You state on your website that “ERP is more about people and outcomes than it is about technology “I know that this is a loaded question, but what role does the overall corporate culture play in ERP organizational change, and why?

12:11 What challenges do you most often face as you implement ERP?

16:30 What about training and learning & development (L&D) in the organization? To what extent do you suggest and encourage opportunities for training and learning? Before implementation? During? Post?

21:10 You wrote an article on your blog titled “Benefits of Conflict”.  When you go through an ERP organizational chan