In Episode 69 we speak with Ralph Gigliotti, Director of the Center for Organizational Leadership at Rutgers University, who recently published a book called Crisis Leadership in Higher Education. As part of his role at Rutgers, Ralph engages directly with academic and administrative leaders in strengthening the Center’s role as a hub for leadership development research and initiatives. He also serves as an associate faculty member in the Ph.D. Program in Higher Education and part-time lecturer in the Department of Communication.

00:00 Intro

02:18 Getting to know Ralph

07:10 Defining a crisis

09:48 Student Affairs perspective on crisis

11:38 Crisis Leadership

14:50 Communication and crisis

16:36 Advice for leaders in a crisis

20:55 Separating leadership ideals and personal experiences

25:30 Agility of higher ed in crisis

28:30 Next questions about leadership

30:12 Outro

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Guest publications:

https://evolllution.com/managing-institution/operations_efficiency/crisis-leadership-and-the-higher-education-response-to-the-covid-19-outbreak/

https://www.amazon.com/Crisis-Leadership-Higher-Education-Practice/dp/1978801831