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Episode 69: ERP Organizational Learning and Performance Improvement
by Dr. Jack G. Nestell | The ERP Organizational Change Journal Podcast: ERP Organizational Learning and Performance Improvement
https://episodes.castos.com/5fc108e0462768-18027408/f2868d0a-9c0b-4bc5-9972-4e8ed893d96a-Episode-69-Carol-Panza.mp3
About this Episode: ERP Organizational Learning and Performance Improvement
In this episode, we discuss “ERP Organizational Learning and Performance Improvement”. With our Guest, Carol Panza. Carol shares pointers and insights into how effective and efficient learning and development advocates for performance improvement which advocates for successful ERP organizational change.
Knowledge sharing and organizational learning are two organizational culture influences that contribute to ERP organizational change success. Organizations that can recognize, advocate for, and adequately execute knowledge-sharing and organizational learning tactics increase the likelihood of performance and success. Organizational learning is positively associated with organizational improvement, development, and, therefore, success. Knowledge-related influences facilitate organizational performance and improvement and thus play a significant role in improving the effectiveness of ERP organizational change. This requires that the organization has a general culture of sharing and learning. Acceptance, understanding, and mindset amongst stakeholders regarding the value of knowledge sharing and organizational learning during a large-scale ERP implementation is a critical success factor. In fact, organizational learning takes deliberate intent to embed learning as an organizational culture asset. In this episode, we will explore this topic further.
GUEST
Carol Panza-Owner, CMP Associates and Management Consulting Consultant
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More About Carol
Carol M. Panza is known for her outside-in, results/accomplishment-focused analysis skills for effective, sustainable performance improvement. She uses organization mapping as a key analysis, communication and people engagement tool and is very experienced at helping others to build their analysis skills.
Carol was Senior Associate at Applied Performance Analysis and The Rummler Group before forming CMP Associates in 1985. She has worked with clients from a broad range of industries and countries over the years. A small sample of her diverse client base includes: ABB (India), Bell Communications Research (Bellcore), British Oxygen, Casio, Dynamic Healthcare Services, EMO Nuclear Power Plant (Czechoslovakia), Exxon International, Glaxo, Indiana Bell Telephone, Sherwin-Williams (Stores Group, Automotive Aftermarket, Specialty Brands), Telcordia/SAIC, The Associates Financial Services, and Xport – International Trade Organization of the Port Authority of NY and NJ.
Publications include many articles, book chapters and a book, entitled, Picture This . . . Your Function, Your Company.
She is very active professionally, serving from 2007 through 2018 on the Board (including 2 years as Chair) of the International Federation of Training and Development Organizations (IFTDO), to which the International Society for Performance Improvement (ISPI) has belonged for many years, as a member organization. Carol has also served on the Board for ISPI (global) as well as locally for the NJ Chapter and has served an Advisor to, or Member of the Board of Directors for the International Society for Performance Improvement – Europe, Middle East, Africa (ISPI-EMEA), since its inception, serving as President from 2008 to the present
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By Dr. Jack G. Nestell
5
33 ratings
by Dr. Jack G. Nestell | The ERP Organizational Change Journal Podcast: ERP Organizational Learning and Performance Improvement
https://episodes.castos.com/5fc108e0462768-18027408/f2868d0a-9c0b-4bc5-9972-4e8ed893d96a-Episode-69-Carol-Panza.mp3
About this Episode: ERP Organizational Learning and Performance Improvement
In this episode, we discuss “ERP Organizational Learning and Performance Improvement”. With our Guest, Carol Panza. Carol shares pointers and insights into how effective and efficient learning and development advocates for performance improvement which advocates for successful ERP organizational change.
Knowledge sharing and organizational learning are two organizational culture influences that contribute to ERP organizational change success. Organizations that can recognize, advocate for, and adequately execute knowledge-sharing and organizational learning tactics increase the likelihood of performance and success. Organizational learning is positively associated with organizational improvement, development, and, therefore, success. Knowledge-related influences facilitate organizational performance and improvement and thus play a significant role in improving the effectiveness of ERP organizational change. This requires that the organization has a general culture of sharing and learning. Acceptance, understanding, and mindset amongst stakeholders regarding the value of knowledge sharing and organizational learning during a large-scale ERP implementation is a critical success factor. In fact, organizational learning takes deliberate intent to embed learning as an organizational culture asset. In this episode, we will explore this topic further.
GUEST
Carol Panza-Owner, CMP Associates and Management Consulting Consultant
Follow
More About Carol
Carol M. Panza is known for her outside-in, results/accomplishment-focused analysis skills for effective, sustainable performance improvement. She uses organization mapping as a key analysis, communication and people engagement tool and is very experienced at helping others to build their analysis skills.
Carol was Senior Associate at Applied Performance Analysis and The Rummler Group before forming CMP Associates in 1985. She has worked with clients from a broad range of industries and countries over the years. A small sample of her diverse client base includes: ABB (India), Bell Communications Research (Bellcore), British Oxygen, Casio, Dynamic Healthcare Services, EMO Nuclear Power Plant (Czechoslovakia), Exxon International, Glaxo, Indiana Bell Telephone, Sherwin-Williams (Stores Group, Automotive Aftermarket, Specialty Brands), Telcordia/SAIC, The Associates Financial Services, and Xport – International Trade Organization of the Port Authority of NY and NJ.
Publications include many articles, book chapters and a book, entitled, Picture This . . . Your Function, Your Company.
She is very active professionally, serving from 2007 through 2018 on the Board (including 2 years as Chair) of the International Federation of Training and Development Organizations (IFTDO), to which the International Society for Performance Improvement (ISPI) has belonged for many years, as a member organization. Carol has also served on the Board for ISPI (global) as well as locally for the NJ Chapter and has served an Advisor to, or Member of the Board of Directors for the International Society for Performance Improvement – Europe, Middle East, Africa (ISPI-EMEA), since its inception, serving as President from 2008 to the present