What happens when first responders arrive on scene and critical information is out of reach? In episode 7 of the MedicAlert Matters Podcast, Peter sits down with Sergeant Ryan Boutin of Kawartha Lakes Police Service to explore the realities of frontline emergency response — and how programs like Connect Protect and the growing partnership between community policing and MedicAlert are improving outcomes for vulnerable individuals, strengthening public safety, and bringing peace of mind to families across Canada.