<p>Today, we want to show you in 4 minutes how to convince your leader to invest in customer-centricity. We decided that the best way to present the content would be in an interview format, where we explore why Customer Experience is such a tough sell and how to convince your leader anyway.</p>

Today, we want to show you in 4 minutes how to convince your leader to invest in customer-centricity. We decided that the best way to present the content would be in an interview format, where we explore why Customer Experience is such a tough sell and how to convince your leader anyway.

Episode 7 - Customer Experience: A Tough Sell?

As a global network of senior management consultants, we support leaders and their teams with transforming business models and engaging people for change. In the last couple of years, we have been helping organizations dramatically increase their customer focus, henceforth we are on a mission to help companies to be more Customer Centric.

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Episode 7 - Customer Experience: A Tough Sell?

Episode 7 - Customer Experience: A Tough Sell?