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To have listening skills is a crucial element of being able to communicate effectively.

“Listening is a positive act: you have to put yourself out to do it.” David Hockney

There are a lot of resources out there about listening and it can be quite overwhelming! So, this is the second part of a series of solo episodes I have recorded focusing on the discipline of listening.

I completed Oscar Trimboli’s Deep Listening Quiz and in this episode, I will share with you my primary listening villain AND:

• which tips resonated most with me and why
• my time at Singapore Airlines as a communication skills trainer for the newly recruited cabin crew

I will also share my STOP, THINK, CHOOSE approach to listening and what 3 steps you can take right away to start developing your listening skills.

Resources:

Oscar Trimboli's Quiz

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