In this episode, NCMM interviews Jana Sochor about a discussion paper for the international transport forum entitled, Piecing Together the Puzzle Mobility as a Service from the user and service design perspectives. Jana is a senior researcher in Sweden at KTH Royal Institute of Technology in Stockholm, Chalmers University of Technology in Gothenburg. And at the time of writing of the discussion paper was a senior researcher at Rice Research Institutes of Sweden. In this part one of the series, we talked about the history of mobility as a service and the many ways the term has been used since it was first coined.

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