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Episode 7: Lincoln Murphy, Customer Success Growth Expert, Consultant & Thought Leader
In this episode I interview once of the most remarkable thought-leaders within the Customer Success Space, Lincoln Murphy.
Take a listen as Lincoln takes us through the early days at Gainsight, the Customer Success Platform giant, where he was tasked with co-writing the number 1-selling Customer Success book on Amazon. He talks about what Customer Success means to him, the common mistakes often made by CS leaders, and his passion for his other day job; Professional wrestling!
Enjoy!
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By Daniel Nathan
5
22 ratings
In this episode I interview once of the most remarkable thought-leaders within the Customer Success Space, Lincoln Murphy.
Take a listen as Lincoln takes us through the early days at Gainsight, the Customer Success Platform giant, where he was tasked with co-writing the number 1-selling Customer Success book on Amazon. He talks about what Customer Success means to him, the common mistakes often made by CS leaders, and his passion for his other day job; Professional wrestling!
Enjoy!