In this episode, host Joel Williams chats with Lucy Toone, the Founder of Tomm Jewellery.

Lucy shares how she entered the world of e-commerce and established Tomm Jewellery. A key highlight of the conversation is Lucy's insights into the importance of understanding your customer base thoroughly to enhance sales strategies. She explores various avenues for e-commerce growth, including affiliate marketing and new ecommerce platforms such as Chaching.

As a young entrepreneur, Lucy delves into the challenges she has navigated while building a vibrant company culture and assembling a talented team. She emphasizes the significance of learning from failures and leveraging them as stepping stones for business success.

Lucy also reveals her sources of inspiration and the pivotal mentorship that has guided her in the jewellery industry and reflects on what truly differentiates Tomm Jewellery in this highly competitive market.

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Host: Joel Williams

Producer: Yuliya Stancheva

Sound Design: Alpha Studio

Guest: Lucy Toone, Founder of Tomm Jewellery