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Work isn't always going to be sunshine and rainbows, but it doesn't have to be doom and gloom either.

In our first one to one conversation on this podcast, this week the discussion with Liggy Webb moves around on how assumptions and unspoken communication can cause unwanted friction, plus explores the idea of working with people that challenge us.

Thinking about how we can use empathy to create a healthy conflict rather than an unwanted combat. 

In this episode we mention the book Nancy Kline's  "The Promise That Changes Everything: I won’t interrupt you". If you're intrigued you can find it at your favourite book shop, but for those keen to follow a single click, find a copy here at Waterstones (other bookshops are available, but the podcast is open to sponsorship!)

Connect with Liggy Webb to further the discussion on LinkedIn: linkedin.com/in/liggyw or learn more about her work via her website: liggywebb.com

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Learning from the Edges is hosted by Michelle Parry-Slater, Director, Kairos Modern Learning.

Michelle is the author of The Learning and Development Handbook - a practical guide for all professionals looking to offer effective, efficient, enjoyable and engaging people development, but not sure where to start. This book is full of practical tips and advice. Written by a practitioner for practitioners, this is urgent reading for anyone working in people development.

Join us with your thoughts on Twitter @LearningEdges and connect with Michelle on LinkedIn/michelleparryslater

Purchase your copy of The Learning and Development Handbook: thelndhandbook.com

Work with Kairos Modern Learning: kairosmodernlearning.co.uk

Podcast production by Liam Gardner Record and Repurpose