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In this episode, Chase interviews Marlene Godsey, a cultural inclusivity trainer, about the importance of diversity, equity, and inclusion (DEI) in the workplace. They discuss the need for organizations to adapt to the changing demographics of the workforce and customer base. Marlene emphasizes that DEI is not just about race and ethnicity, but also includes gender, sexual orientation, religion, and abilities. They explore the challenges and resistance that business leaders face when implementing DEI initiatives and the importance of cultural competence. Marlene provides insights on the ROI of DEI initiatives and the value of representation in the workplace.