I recently took my Customer Experience Management course with Daniel Ord of Omnitouch International  with the view to sit my CCXP Exam in the next couple of weeks. Today - I am taking you through this course…. In an effort to give you some clarity what Customer Experience really is and what we deem to be the 6 Core Competencies in CX!

 

DACH CX Awards Website: https://www.dach-cxa.com/

Marcus von Kloeden on LinkedIn: https://www.linkedin.com/in/marcusvonkloeden/

Omnitouch international: https://www.omnitouchinternational.com/

Marianne on Linkedin: https://www.linkedin.com/in/marianne-rutz/

Rutz Consulting Website: https://rutzconsulting.com/

 

This Podcast is produced by: Andrew Madden Photography & Media Production