by Dr. Jack G. Nestell | The ERP Organizational Change Journal Podcast: Software Development and its Role in Digital Innovation, Digital Transformation, and ERP Success

https://episodes.castos.com/5fc108e0462768-18027408/e6aadce7-2a4a-4046-87ad-8b1ca2667251-Episode-70-Steve-Douglas.mp3

About this Episode

In this episode, we discuss software development and its role in digital innovation, digital transformation, and ERP success with guest Steve Douglas.

We do know that nearly all large-scale ERP implementations require some level of software development and customization. And, there is a line between “out of the box” deployments and required customization or software development.  We also know that excessive customizations, application integration, and poor understanding of business requirements can extend ERP go-lives and even create business risk. So, in this episode, we will explore these notions further.

 

Steve DouglasSr Account Executive – Nexient

FollowFollow

More About Steve

Sr Account executive with 30+ years of diverse business and software system consulting experience.  Implemented 50+ ERP systems for Medium to Large businesses. Steve has an accounting background and most recently specializes in supply chain planning and quote-to-cash business processes.

“If you do what you’ve always done, you’ll get what you’ve always gotten.” I partner with business leaders to understand their business challenges and goals and apply my 30+ years of experience to help them innovate and succeed. I thrive on complex problems, technology, and leading winning teams. Building lasting relationships of trust, success and happiness make it all worthwhile.

Steve Douglas

Connect

Phone: 503-807-0873

Email: [email protected]

Web Site: www.nexient.com

Episode Mentions 

Kanban: Team Maturity Matters By: Jerry Walker

Usability testing vs user acceptance testing: what’s the difference? By: Trent Nguyen

Digital Enablement vs. Digital Transformation By: Nexient

Culture and Consistency – the Keys to Agile Development Success By: Aubrey Wade

Why You Need Both a Scrum Master and Product Owner on an Agile Team By: Nexient

North Star Myth Busting By: Dan Formanek

Episode Highlights Timeline 

04:02 How would you define Digital Innovation?

05:40 How would you define digital transformation?

07:39 What role would you say effective software development plays in successful ERP deployment?

19:38 How would you define success for a software development product/project?

24:22 The Nexient site states that “Along the way, we’ve learned something important that most software product development companies fail to understand. The magic of software is more than its ability to automate tasks or save money. What most product development companies miss… great software has the power to engage and connect with people.” Can you tell our listeners more about this please?

27:55 in reference to a Nexient article by Dan Formanek, “North Star Myth Busting”, I know that a “A North Star metric is intended to be a key measure of success. Its value comes from aligning everyone to work towards a common goal. At its best, it helps provide focus and leads people to make better decisions.”

Myth: We must identify only one North Star metric.

Myth: Our North Star metric should measure business value (e.g., revenue).

Myth: Our North Star metric never needs to change.

Myth: We don’t need to measure a