The Other Side of Sales

Episode 71: How Practicing Gratitude Will Help Your Sales Career


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Ashleigh and Francisco dive into how having an attitude of gratitude impacts your life, transforming your relationships with the people around you for the better.

Show Notes

Gratitude’s Impact on the Brain / 00:01:55

-Expressing gratitude activates the ventral and dorsal medial prefrontal cortex. The part of the brain that produces dopamine, serotonin, and oxytocin - or the “happy hormones.”

-One thing to note: expressing gratitude consistently is the only way to see real benefits.

Changing Patterns / 00:04:10

-In an experiment, participants counted the people wearing blue suits in a video. A third of the test group focused so much on counting that they missed the person in a gorilla suit.

-When the brain focuses on negatives, objections, or blockers, it misses opportunities to expand and move forward. Practicing gratitude changes how the brain recognizes patterns, forming a more positive and optimistic outlook.

Francisco’s Positivity / 00:07:05

-Francisco was born with a physical disability, so he’s in a wheelchair. He remembers how difficult his first semester was as he transitioned from Puerto Rico to Rhode Island.

-However, at Thanksgiving that semester, he reflected on the amazing friends he’d made that made him feel that he could be himself. And, he thought about how he could best express his gratitude, writing each a note.

-It became a habit during each major holiday to write a note of gratitude to the people in his life. And, at work, he sets aside an hour each week to write to the team members that helped him.

Francisco’s Guide to a Gratitude Note / 00:12:46

-First and foremost, make it personal. Don’t send the same note to everyone.

-Talk about a moment you shared, whether it was big or small, and how it impacted you. Be specific.

-And, find a way to make that person feel like a hero.

Homework Assignment / 00:21:18

-Share something, either personally or publicly, to express gratitude to someone.

Resources

-JB Sales On Demand - Ashleigh’s Persona Masterclass

-The Happiness Advantage by Sean Achor

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The Other Side of SalesBy Ashleigh Early