Our special encore guest today is Mark Faust. He is an expert on growth strategy, sales, and performance improvement. For the last 27 years, Mark has run Echelon Management, a growth consulting firm. He is an advisor on company boards and he has conducted hundreds of sessions for dozens of the worlds largest companies including John Deere, Apple, Bayer, IBM, P&G, and over four dozen third-generation family owned companies and many start ups.

What you’ll learn about in this episode:

• How growth is an aspect of strategy
• How all growth happens through relationships
• The benefits of reading “High-Growth Levers” together as a company
• Having quarterly depth interviews with your customers to nurture relationships
• The importance of asking your customers how you can help them grow
• Why the two core functions of business are marketing and innovation
• How success is a combination of defining the direction and the journey towards the path
• How management can intensify focus
• How to pivot from your competitors and leverage your positioning to gain an advantage
• Why you need to be improving yourself to be a better mentor to others

Ways to contact Mark:

• Website: www.highgrowthlevers.com
• Book: “High-Growth Levers: How the Turnaround Mindset Propels Your Company”
• Twitter: @MarkFaustSr
• Phone: 513-621-8000