Our special encore guest today is Melinda Emerson. Melinda is the founder and president of the Quintessence Group, an award-winning marketing consulting firm with notable clients including FedEx, Verizon, Xerox, and American Express. She is also the host of #Smallbizchat, the longest running live chat on Twitter for small business owners. Melinda's small business advice is widely read reaching more than 3 million entrepreneurs each week online and she was named the #1 woman for entrepreneurs to follow on Twitter by Forbes Magazine. And the author of the new book, "Fix Your Business".

What you'll learn about in this episode:

• Why Melinda wrote her book "Fix Your Business"
• What the 12 "P"s are for running a successful business
• The importance of focusing on your most high value activities
• Why having a 90-day turnaround plan for your business is critical to your success
• What the three "people issues" are in your business
• The importance of having a mobile ready website
• Why having a business that works well for you is one way to define success
• The importance of having a balance of doers and thinkers on your team
• How to overcome fear in your business by creating a plan
• Why you never lose in business

Ways to contact Melinda:

• Twitter: @SmallBizLady
• Facebook: Small Biz Lady
• Instagram: Small Biz Lady
• LinkedIn: Melinda Emerson
• Website: www.fixyourbusiness.com
• Book: "Fix Your Business: A 90-Day Plan to Get Back Your Life and Remove Chaos From Your Business"