by Dr. Jack G. Nestell | The ERP Organizational Change Journal Podcast: ERP Stakeholder Development & Human Capital Management

https://episodes.castos.com/5fc108e0462768-18027408/8c4a446c-5d0e-4959-bb80-fa615fd64c4b-Episode-72-Brent-Skinner.mp3

About this Episode: ERP Stakeholder Development & Human Capital Management

In this episode, we discuss ERP stakeholder development and human capital management (HCM).  ERP organizational change success requires managing, developing, and training stakeholders. Let’s explore how HCM can potentially support ERP stakeholder development and ERP success With Guest Brent Skinner of 3Sixty Insights.

A sound HCM program has the potential to improve competitive advantage. Additionally, organizations need to understand how to manage team diversity and to provide effective ERP stakeholder development. Each stakeholder group often consists of a large degree of diversity in terms of expectations, realities, and human capital requirements needed for an ERP organizational change endeavor. Let’s explore in this episode how HCM can contribute to improved decision-making, alignment, and teamwork in an effort to advocate for proper ERP stakeholder development. 

 

Brent SkinnerHCM Subject Matter Expert | Co-Founder of 3Sixty Insights | Host of the #HRTechChat Video Podcast

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More About Brent

Quoted years ago in The Wall Street Journal, Brent Skinner is co-founder of 3Sixty Insights, where he leads the HCM analyst practice and hosts the #HRTechChat video podcast. He has served as a partner and advisor to executives and others in sales, marketing, and customer success at Ceridian and Cornerstone OnDemand. Former principal analyst at Nucleus Research and former technology editor for HRO Today, Brent enjoys exploring the future of work.

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Website: 3Sixty Insights

617-875-4859

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Episode Highlights Timeline 

ERP Stakeholder Development & Human Capital Management

10:06 What is HCM?

10:46 In general, what values does a good HCM program bring to large scale change and why?

12:04 I am curious on this evolution, tell me about your thoughts on the rise of the Chief People Officer.

16:33 This is a team decision-making question that can sometimes be a significant challenge for organizations. ERP software selection is a crucial role in ERP success. You state on your website that “The buying cycle for enterprise software and technology shouldn’t be a power struggle between departments. 3Sixty Insights is a research firm providing deep understanding of how to bridge the gap in perception and priorities between stakeholders. Through our research, we unearth strategic approaches for streamlining the decision-making process, successfully managing solutions, and maximizing value from business software and technology investments.” Can you share some of your strategy?

21:39 To follow up on the previous question, “As can be imagined, our discussion meandered smack-dab into 3Sixty Insights’ own core focus: understanding the evolving decision-making process in enterprise software. For one, it’s important for buying organizations to advocate for themselves. When it comes to their needs, “it’s a little bit risky to completely rely on the vendor from sales to implementation,” Brian said. “Ideally, you have some way of owning that as the client and seeing it through as the client.” (#HRTechChat Asks Enavrio: “Is Technology Vendor Selection Really Just about Technolo