Hi Everyone! Welcome back to Wise Women Once Said podcast! This week, we’re diving into a topic we all grapple with: navigating those tough, sometimes awkward conversations. Whether you're dealing with a work dilemma or a personal conflict, we’ve got you covered.

In this episode, we delve into effective strategies for managing these challenging conversations such as:

• Preparation is Key: How to come into tough conversations armed with talking points and evidence to make your case.
• Effective Communication: Why “I” and “we” statements work better than “you” statements and how to find common ground.
• Listening and Staying Cool: The power of listening more than you talk, staying calm, and not letting emotions drive the conversation.
• Keep It Professional: Don’t take things personally; remember business is business. Don’t let emotions take over or let hurtful comments get under your skin.
• Understand and Relate: Acknowledge the other person's viewpoint, show some vulnerability, and look for where you can agree.
• Descalation Techniques: If tensions rise, suggest taking a break or addressing the "elephant in the room" to keep the conversation genuine.
• Building Relationships: Avoid winning arguments at the expense of goodwill; focus on building bridges and understanding

 

Stick around until the end for our top tips on handling tough conversations and turning them into opportunities for growth.

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