Staying cool under pressure is definitely a skill that can and should be developed.  Bringing unneeded emotions into a situation usually distracts from executing the plan and can really make a bigger problem out of thing.

This past week I was a witness to a dad that had just too much and flew off the handle when his kid accidently spilt a drink.  Unfortunately more people act this way and don't know that there is an alternative to an emotional outburst over a tiny problem. 

Even with situations like that, there are millions more where we get triggered during conversation. In this podcast, learn how to build your capacity to handle stress and what to do if you're overwhelmed and on the verge of erupting.