In this episode, Rich Pilling, Service Line Leader for Data Insights & Resident Futurologist at Cloudreach, challenges our listeners to let go of their 'lizard brain' and be more data-led.

He discusses the pitfalls of organizations remaining process-led, leaving them unable to sense, respond, and adapt to a changing world. He then outlines how investing in being data-led provides you with the insights needed to make smarter, more informed, decisions.