<p>Should you cut your expenses in your business or department?  The answer might surprise you!  Scott McKain relates the story of a business that reduced their overhead -- and eroded the experience -- to the point that customers did not want to return.  That's today's PROJECT DISTINCT!</p>

Should you cut your expenses in your business or department? The answer might surprise you! Scott McKain relates the story of a business that reduced their overhead -- and eroded the experience -- to the point that customers did not want to return. That's today's PROJECT DISTINCT!

<p>Should you cut your expenses in your business or department?&nbsp; The answer might surprise you!&nbsp; Scott McKain relates the story of a business that reduced their overhead -- and eroded the experience -- to the point that customers did not want to return.&nbsp; That's today's PROJECT DISTINCT!</p>

Episode 78: Cutting your expenses can kill your business...

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Episode 78: Cutting your expenses can kill your business...

Episode 78: Cutting your expenses can kill your business...