https://bit.ly/35x7C5y 'Process mining is an analytical discipline for discovering, monitoring, and improving processes as they actually are (not as you think they might be), by extracting knowledge from event logs readily available in today’s information systems."

An amazing book on Process Mining https://amzn.to/38C9fB2 . Process Mining: Data Science in Action – by Wil M. P. van der Aalst.